Legal Disclosure
**Last Updated: November 19, 2025**
1. Business Information
Business Name: Kintsugi Healthcare and Leadership Consulting trading as Kintsugi Coaching
Legal Entity: Limited Company
**Company Registration Number:** [If applicable - Companies House number]
Contact Email: kintsugihlc@gmail.com
Contact Phone: 07738573307
**ICO Registration Number:** [Your ICO registration number]
2. Nature of Services
The coaching services provided through this website are for personal and professional development purposes. Our coaching services include but are not limited to:
- Life coaching
- Career coaching
- Business coaching
- Executive coaching
- ADHD Coaching
3. Important Disclaimers
3.1 Not Professional Advice
**Our coaching services are not a substitute for professional advice.** We do not provide:
- Legal advice
- Financial advice or investment guidance
- Medical, therapeutic, or mental health services
- Counselling or psychotherapy
- Tax, accounting, or auditing services
If you require any of the above services, you should consult with an appropriately qualified and regulated professional.
3.2 No Guaranteed Outcomes
While we are committed to providing high-quality coaching services, we cannot and do not guarantee specific results or outcomes. The effectiveness of coaching depends on many factors including but not limited to:
- Your commitment and engagement with the coaching process
- Your willingness to implement agreed actions
- External circumstances beyond our control
- Individual differences in learning and development
Any results, testimonials, or case studies presented on this website represent individual experiences and do not constitute a guarantee of similar outcomes for you.
3.3 Client Responsibility
You acknowledge and agree that:
- You are solely responsible for your own decisions and actions
- You will not hold the coach liable for any decisions you make or actions you take as a result of coaching
- You are responsible for your own physical, mental, and emotional wellbeing during and after coaching sessions
- You will seek appropriate professional help if you experience mental health concerns
3.4 Medical and Mental Health
Our coaching services are not suitable for individuals experiencing serious mental health conditions, including but not limited to clinical depression, anxiety disorders, PTSD, or any condition requiring medical intervention. If you are currently receiving treatment for a mental health condition, please consult your healthcare provider before engaging in coaching services.
If during our coaching relationship we believe you would benefit from additional professional support, we reserve the right to recommend that you seek appropriate help and may pause or discontinue coaching services.
4. Intellectual Property
4.1 Our Materials
All content on this website and all coaching materials, tools, frameworks, documents, and resources provided during coaching (collectively "Our Materials") are protected by copyright and other intellectual property rights owned by or licensed to us.
You are granted a limited, non-exclusive, non-transferable licence to use Our Materials solely for your personal benefit in connection with the coaching services. You may not:
- Copy, reproduce, or distribute Our Materials without written permission
- Share Our Materials with third parties
- Use Our Materials for commercial purposes
- Remove any copyright or proprietary notices
- Claim ownership of Our Materials
4.2 Your Materials
Any information, ideas, or materials you share with us during coaching remain your property. By sharing such materials, you grant us a limited licence to use them solely for the purpose of providing coaching services to you.
5. Confidentiality
We are committed to maintaining the confidentiality of all information shared during coaching sessions, subject to the following exceptions:
5.1 When We May Disclose Information
We may disclose confidential information where:
- You give us explicit written permission to do so
- We are legally required to do so by law or court order
- We reasonably believe disclosure is necessary to prevent serious harm to you or others
- We reasonably believe that you are involved in illegal activity
- Disclosure is necessary to enforce our rights under our agreement with you
- We need to disclose information to our professional advisers or insurers (under confidentiality obligations)
5.2 Note-Taking and Records
We may take notes during coaching sessions for the purpose of providing effective coaching services. These notes are kept securely and are subject to our Privacy Policy and data protection obligations under UK GDPR.
6. Limitations of Liability
6.1 Indirect and Consequential Loss
To the fullest extent permitted by law, we exclude all liability for any indirect or consequential loss or damage, including but not limited to:
- Loss of profits, revenue, or business
- Loss of anticipated savings
- Loss of business opportunity
- Loss of goodwill or reputation
- Loss of data
6.2 Maximum Liability
Subject to the exclusions and limitations in this section, our total liability to you for any claim arising from or in connection with our coaching services shall not exceed the total fees paid by you for the specific coaching package or services giving rise to the claim.
6.3 Exceptions
Nothing in these terms shall exclude or limit our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability which cannot be excluded or limited under applicable law
7. Complaints Procedure
If you are not satisfied with our services or believe we have breached our obligations, please contact us using the details provided above. We will:
- Acknowledge your complaint within 21working days
- Investigate your complaint thoroughly
- Provide a substantive response within 35 days
- Work with you to resolve the matter fairly
If you remain dissatisfied after following our complaints procedure, you have the right to:
- Refer the matter to any relevant professional body or association to which we belong
- Report data protection concerns to the Information Commissioner's Office (ICO)
- Seek independent legal advice regarding your rights
8. Professional Indemnity Insurance
We maintain professional indemnity insurance appropriate to the nature and scale of our coaching services. Details of our insurance coverage are available upon request.
9. Applicable Law
These terms and our relationship with you shall be governed by and construed in accordance with the laws of England and Wales. You and we both agree to submit to the exclusive jurisdiction of the courts of England and Wales.
10. Severability
If any provision of this disclosure is found to be unenforceable or invalid by a court of law, such finding shall not affect the validity and enforceability of the remaining provisions.
11. Changes to This Disclosure
We reserve the right to update this Legal Disclosure from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The date of the most recent update will be shown at the top of this document. Please check this page regularly for updates.
12. Contact Information
If you have any questions about this Legal Disclosure, please contact us at:
Email: kintsugihlc@gmail.com
Phone: 07738573307
**Important:** This Legal Disclosure should be read in conjunction with our Terms and Conditions and Privacy Policy. By using our website and services, you acknowledge that you have read, understood, and agree to be bound by all three documents.